All orders normally ship within 2-3 business days, pending stock availability. Orders with large quantities may take longer to ship. Transit time normally runs between 1-5 business days from date of shipment. However, incomplete or incorrect addresses may result in longer delivery times and possible charges for re-delivery. 

We use standard UPS shipping to deliver your products, therefore we cannot ship to P.O. boxes.

During business hours, Monday-Friday 8:00 am - 5:00 pm CST, please contact Customer Service at 832-678-9997 or email sales@huntercandle.com. If you need assistance during non-business hours, please email us and we will get back to you within 1 business days.

Please email us at sales@huntercandle.com with your change request as soon as possible. We are happy to make adjustments to your order before it has shipped! Our business is closed Saturday and Sunday, weekly. We'll make sure to respond first thing Monday when we return!

We occasionally change fragrances for seasonal or stock purposes. If you are looking for a specific scent that you do not see, please let us know by emailing sales@huntercandle.com and we’ll let you know if/when it will be available.

Hunter Candle wants you to be completely satisfied with your order. Items may be returned within 30 days of the ship date and returned unused in the same condition they were received. Unfortunately, we are not responsible for shipping charges incurred when returning a product. Please email us at sales@huntercandle.com to let us know prior to sending the merchandise back. Please include a note with the return with your name, phone number, and the reason for returning the item. A refund will be posted to your credit card account excluding the shipping charge upon receipt and inspection of the returned products.

We take every precaution to ensure your product is protected during transit, however, if there is damaged noticed during receipt of the order please inspect the items with the UPS driver. Have the driver note the damage. Email us immediately at sales@huntercandle.com to let us know of the damaged products so we can get your replacements out to you. Please include your order number and a picture of the damaged product.